Puppy-Center Privacy Policy

10.05.2024

Privacy Policy Overview

This privacy notice describes how we might use your information if you:

• Download and use our puppy-center app
• Engage with us in other related ways ― including any sales, marketing, or events.

In this privacy notice, if we refer to: "App", we are referring to any application of ours that references or links to this policy, including any listed above "Services" we are referring to our App, and other related services, including any websites, sales, marketing, or events
The purpose of this privacy notice is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.

What information do we process?

Personal information that you voluntarily provide to us "Personal Information" means information that is about any individual, or from which any individual is directly or indirectly identifiable. "Process", "Processing" or "Processed" means anything that is done with any Personal Information, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

We collect personal information that you voluntarily provide to us when you register on the App, or otherwise when you contact us. We collect names, email addresses, usernames, adresses, birthdates and other similar information.

Information automatically collected
We automatically collect certain information when you visit, use or navigate the App. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our App and other technical information. This information is primarily needed to maintain the security and operation of our App, and for our internal analytics and reporting purposes.

When using our app we furhermore collect
Mobile Device Access We may request access or permission to certain features from your mobile device, including your mobile device’s camera, contacts, and other features. If you wish to change our access or permissions, you may do so in your device’s settings. Mobile Device Data We automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model, Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our App, we may also collect information about the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID and information about the features of our App you accessed. Push Notifications We may request to send you push notifications regarding your account or certain features of the App. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.

Purposes for Which We May Process Your Information

We use the information we collect or receive

• Account creation and logon processIf you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
• Manage user accounts
• Share your pet info with veterinarians (voluntary)
• To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract
• To respond to legal requests and prevent harm
• Fulfill and manage your orders
• User Support
• To send you marketing and promotional communications
• For other business purposesWe may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our App, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information
• Research: analyzing, benchmarking, and conducting research based on User Information and your interactions with the Services. We may also use the User Information to recruit for clinical research studies.
• Security: electronic security measures (including monitoring of login records and access details) to help mitigate the risk of and provide the ability to identify and rectify a security incident.

Will your information be shared with anyone?

In general we only share information with your consent.

• Veterinarians. You can share your pets data with your choosen veterinarian
• Business PartnersWe may share your information with our business partners to offer you certain products, services or promotions

Cookies

On our website https://www.puppy-center.com/ we use cookies. Below is a list of each category of cookies we use and why we use each cookie.

• Strictly Necessary Cookies:These cookies are essential to the Service in order for you to move around the Service and to use its features (e.g. login account cookie). No information about your browsing habits is gathered by these cookies.
• Analytics Cookies:Analytics Cookies allow us to improve our services by collecting information about your use of the Service. We use these cookies to help improve how the website works. For example, Analytics Cookies show us statistics, which are the most frequently visited pages on the Service, help us record any difficulties you have with the Service, and show us whether our advertising is effective or not.

You can always change your cookie preferences and opt out all cookies except the necessary onces.

Data Security

We implement appropriate technical and organizational security measures to protect your User Information. Please ensure that any Personal Information that you send to us is sent securely. However, we cannot guarantee there will not be a breach, and we are not responsible for any breach of security or for the actions of any third parties. Because the internet is an open system, the transmission of information via the internet is not completely secure. Although we will implement reasonable measures to protect your information, we cannot guarantee the security of your data transmitted to us using the internet. Any such transmission is at your own risk and you are responsible for ensuring that any Personal Information that you send to us are sent securely.

Your rights

Many privacy regulations afford consumers a number of specific rights. If you are a resident of the EU (under GDPR), UK (under the UK GDPR), Brazil (under the LGPD), several U.S. States, including California (CCPA), Virginia (under VCDPA), Colorado (under the CPA), and Connecticut (under the CTDPA), or another jurisdiction with similar privacy requirements, you have certain rights which may include those listed below.

• Right to Withdraw Consent: Where you are requested to consent to the processing of your personal information, you have the right to withdraw your consent at any time.
• Right to Know You have a right to know what personal information we collect, process, and share or sell.
• Right of Access You can request a copy of the personal information we have collected about you from us.
• Right to Delete/Erase You can request us to delete all the information we have collected about you.
• Right to Request Rectification If you find that any of your information that we are processing is inaccurate, you can contact us to have your information corrected.
• Right to Object to the Processing You can object to our processing of your personal information via our privacy portal, under certain circumstances. By objecting to processing, you may not be able to access some or all of our services. This right is limited to personal data processed for commercial purposes.
• Right to Object to the Use of Sensitive Personal Information You have the right to object to our use of your sensitive personal information. Sensitive personal information is information about your health, race, religion, sexual orientation, gender identity, political opinions or philosophical beliefs. You should always be mindful about the personal information you share online, especially when it is sensitive in nature.
• Right to Object to Automated Processing You have a right to object to the processing of your data for the purposes of automated decision making about you.
• Right to not be Discriminated Against You have a right to not be discriminated against for exercising your rights.
• Right to Complain (EU,UK, Switzerland) Should you wish to raise a complaint about the collection or use of your information, you have the right to do so without prejudice to any other rights you may have. You may lodge a complaint with your local data protection authority.

Updates

We may update this privacy notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.

Responsible Contact

You may contact us at the addresses set out below or by emailing.

Thomas Tampier
info@puppy-center.com
Tuchlauben 7A
1010 Vienna
Austria